Shipping policy

Delivery Policy

At ANIKÏ Active, we are committed to delivering your order quickly, safely and efficiently.

Below you’ll find all information regarding processing times, shipping options and delivery expectations.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During launch periods, promotions or high-volume drops, processing times may be slightly extended. You will receive a confirmation email once your order has been dispatched.

Shipping Within Australia

We ship Australia-wide using trusted carriers.

Standard Shipping

  • Estimated delivery: 3–7 business days

  • Rates calculated at checkout

Express Shipping

  • Estimated delivery: 1–3 business days

  • Available at checkout

Delivery times may vary depending on your location.

International Shipping

We offer international shipping to selected countries.

  • Estimated delivery: 7–14 business days

  • Shipping costs are calculated at checkout

  • Customs duties, taxes or import fees are the responsibility of the customer

Please note that delivery times may vary depending on customs processing in your country.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can follow your package in real time.

If you have not received tracking details within 3 business days, please contact us at:
anikiactive@gmail.com

Incorrect Address

Please ensure your shipping details are correct before completing your purchase.

ANIKÏ Active is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately and we will do our best to assist before dispatch.

Delays

While we work with reliable shipping partners, delivery delays may occasionally occur due to external factors such as:

  • Postal service disruptions

  • Customs delays

  • Weather conditions

  • High-demand periods

We appreciate your patience and understanding.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the carrier to investigate and resolve the issue as quickly as possible.