Refund policy

We want you to love your ANIKÏ pieces and as a small business we´re doing our best to help you with your return.

If something isn´t quite right, we offer easy size exchanges to help you find your perfect fit which is free of charge.

Please note that return shipping costs are the responsibility of the customer, unless the item is incorrect or faulty.

For orders within Australia, We have a 15-day return policy, which means you have 15 days after receiving your item to inform us about your return. 30 days for the European market. 

IMPORTANT! To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, in its original packaging and mark the package with your order number.

Please note that returns will need to be sent to the following address: 

ANIKÏ Activewear, PO Box 5850, Falcon WA 6210

Refunds
Its your own responsibility to ship the gods back. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at anikiactive@gmail.com.

You can always contact us for any return question at anikiactive@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.